Tuesday, 27 January 2015

So angry



Recently I entered a Magners competition on the Blippar app on my phone.  Let's just say this was a massive mistake.

To take part I had to download the Blippar app which was free, thankfully, then I registered my details.  To enter you had to open the app which then opens a scanner.  Holding the phone over the Magners label on my bottle it scanned the logo then followed the instructions.

Yay I won a pair of Hunter Wellies. I have always taken a screenshot of the winning email or screen when I win anything to keep as proof, in this case I took a screenshot of the winner screen and the my details screen.

This is where the issues started.  I couldn't submit my details.  So I sent the screenshots to Magners who did not reply via email. They did reply on Facebook only to tell me to email them.  I also contacted Blippar and this was their replies.


  


Now you can see why I am not happy.  I know many of you like to enter competitions and I just wanted to make you aware.  So here are some tips when entering.

  • Always take screenshots when you win
  • If a company are taking their time in replying keep at them
  • Prizes can take up to 28 days to arrive so wait until then before making a complaint.
  • If they refuse to send the prize you can contact the ASA

My final piece of advice - AVOID Magners and Blippar competitions at all costs as clearly they are not reliable.













10 comments:

  1. its annoying when that happens me and hubby did not screen shot a prize ages ago on the thing everyone was winning goody bags and vouchers on so couldnt claim

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    1. I had screenshots so they should honour the prize

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  2. It's not your fault the claim button wasn't working when you won so why deny you the prize? That's terrible.

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    1. Exactly and blippar deny any wroing-doing hmm x

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  3. Crikey, yes I'll be sure to stay clear. Also have you spoken to SuperLucky Di? She may be able to help out.

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    1. I haven't yet! |Good idea thanks. I am so annoyed at them Makes you wonder how many others have been treated the same way.

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  4. Completely ridiculous! I entered the same competition and had the same problem - the app just froze when I tried to submit my details. I've sent them a screenshot of the app - they can see my details are filled in on the screenshot!! - and I'm still waiting for them to reply. Not on if they're going to con people out of prizes they've legitimately won!!

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    1. I hope they get back to you. I honestly believe they should not be allowed to run competitions if they do this to people. it really is dusgusting and doesnt say much about the brand.

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  5. Oh no! What a pain. I'd be angry too. Screenshots are definitely the way forward. I agree with Helen, Super Lucky Di is great help for this kind of thing.

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    Replies
    1. I sent her a message and she has been lovely and helpful. Still no further forward with Magners or Blippar will keep everyone updated

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