Recently I entered a Magners competition on the Blippar app on my phone. Let's just say this was a massive mistake.
To take part I had to download the Blippar app which was free, thankfully, then I registered my details. To enter you had to open the app which then opens a scanner. Holding the phone over the Magners label on my bottle it scanned the logo then followed the instructions.
Yay I won a pair of Hunter Wellies. I have always taken a screenshot of the winning email or screen when I win anything to keep as proof, in this case I took a screenshot of the winner screen and the my details screen.
This is where the issues started. I couldn't submit my details. So I sent the screenshots to Magners who did not reply via email. They did reply on Facebook only to tell me to email them. I also contacted Blippar and this was their replies.
Now you can see why I am not happy. I know many of you like to enter competitions and I just wanted to make you aware. So here are some tips when entering.
- Always take screenshots when you win
- If a company are taking their time in replying keep at them
- Prizes can take up to 28 days to arrive so wait until then before making a complaint.
- If they refuse to send the prize you can contact the ASA
My final piece of advice - AVOID Magners and Blippar competitions at all costs as clearly they are not reliable.